FAQ
Frequently Asked Questions
Sales Department:
A: Yes, we do! While viewing a vehicle on our website, simply click on the "Carfax 1 Owner" or "Show me the free Carfax" button. This will pull up the vehicle's free Carfax history report.
Q: Do I have to put money down?
A:Â It depends. On a purchase, you generally don't have to put money down. On a lease however, usually at least the first lease payment is put down. A down payment is very dependent on what monthly payment you're trying to reach, as well as some other factors. The more money you put down, the lower your monthly payment goes. On a lease, we don't recommend that you put a lot of money down/use your trade-in value as a down payment. For more information about money down, please give us a call.
Q: If I have poor or no credit, can I still purchase a vehicle?
A:Â In most cases, yes you can. We often help people with poor or no credit get into a vehicle. Feel free to submit a Finance Application that is found under the "Finance & Specials" tab on our website. Or give us a call and ask to speak with our Finance Manager.
Q: Can I pre-order a vehicle that is inbound?
A: Yes you can. While vehicle shortages caused by the 2020 pandemic has mostly subsided for Nissan, there are still some models that can occasionally be in short supply. Because of this, we recommend placing an order on an inbound vehicle if they are available in limited quantities, and if you're certain it's the model and equipment you're looking for. If a new vehicle has just recently appeared on our site and has no pictures, this usually means we have received some of its paperwork from Nissan, and that the vehicle will be arriving on the lot soon. If you don't see the new vehicle you're looking for on our site, feel free to inquire online or by phone to see if we have that particular model arriving within the coming weeks and months.
Q: What financing options do you have?
A: This varies depending on a number of factors, but the short answer is numerous! We work with a large number of financial institutions, both national and local. And our finance department does everything it can to get you into a vehicle. We also offer financing up to 84 months, but this depends on the vehicle and its age. For example, if we have a 6 year old vehicle in stock, financial institutions won't provide a loan for the vehicle at 84 months because of how old the vehicle already is. To find out more about our finance options, please give our Finance Department a call.
Q: What if you don't have a particular pre-owned vehicle in-stock that I want?
A: Give us a call and set up a time to come speak with a member of our Sales team! When you come in, we will conduct a comprehensive interview to determine exactly what you're looking for. Then, we will attempt to locate the specific vehicle you're looking for at auction. If we find one, we can purchase it for you and save you the time and headache of shopping hundreds of miles away, or dealing with an auction yourself. This process may require a deposit.
Q: Does scheduling an appointment to look at a vehicle reserve it for me?
A:Â It does not. We appreciate when customers schedule a day and time to look at one of our vehicles, but this does not reserve the vehicle for you. The only way to reserve a vehicle is to place a deposit on it. Give us a call if you'd like to do so! We'd be glad to help.
Q: Can I drive home in my new vehicle the same day?
A: Most of the time, yes you can! We can have the vehicle inspected, polished up, and the paperwork ready usually the same day. Keep in mind however this depends on our other departments, like Parts, Service, Reconditioning, and our Office staff. These departments usually close before our Sales department does. So essentially, the earlier you arrive at the dealership, the more likely it is you can drive your new vehicle home the same day!
Q: Can I purchase a vehicle at your dealership if I live out-of-state, or if my primary residence is out-of-state?
A: Absolutely! However, there are some extra steps and it depends on a large number of different factors. Things like which state you live in, whether it's a lease, finance or cash deal, if you will be transferring plates or not, etc. Also all taxes are calculated based on your primary residence. Give us a call for more information on how out-of-state sales work, we'd be glad to provide all the info you need for your particular state.
Q: Will the vehicle I purchase be washed and waxed before I drive it home?
A: Yes it will! After we have scheduled your delivery, your vehicle goes through something we call a "get ready." Our Service department will re-inspect your vehicle and provide it with a new inspection sticker, and our Reconditioning department will prepare your vehicle for delivery. This includes wash, wax, tire shine and more. They will also apply your Simoniz Glass Coat if you purchased it.
Q: When can I expect my registration to arrive?
A: This depends on how long it takes the DMV to process the paperwork we send them as well as shipping times. If you haven't received your registration from the DMV within three weeks, please give us a call.
Service Department:
Q: Do you only service Nissan vehicles? Or do you service other Brands as well?
A: We service a large number of Makes and Models in our shop! Our technicians are trained to work on more than just Nissan's and we'd be glad to help get your vehicle in tip-top shape. Feel free to give us a call or schedule your service appointment online.
Q: Can I drop off my vehicle after hours?
A:Â Absolutely. Just fill out the drop off form that's found next to our Service Department door, and then place your key through the slot in the door.
Q: Can I schedule my service appointment online?
A: Yes you can! Simply click on the calendar button that say "Service" on it at the top of the page. Or click on the "Service & Parts" tab at the top of the page, and then click "Schedule Service Appointment."
Q: Does your dealership offer vehicle detailing?
A:Â Yes, we do! We have a variety of different detailing packages to choose from. You can find a full breakdown of these packages by clicking on "Detailing Packages" under the "Service & Parts" tab at the top of the page. To schedule your detailing, call or visit or Service department.
Q: Does your Service department take walk-ins?
A: Sometimes. This greatly depends on how many vehicles are scheduled for service on a particular day. If we have a large number of service appointments scheduled, it's unlikely we can get you in same-day. Give us a call to see if we can fit your vehicle in today, and if we can't, we'd be happy to schedule you an appointment and get your vehicle in as soon as possible.
Q: Does your Service department offer rental vehicles?
A: It does. The number of vehicles we have in rental service can vary, but we currently have 6 rental vehicles. If the repairs to your vehicle fall under factory warranty or your CNA National warranty if you purchased one, you will likely receive a rental vehicle at no cost to you. If your vehicle is in for lengthy repairs that do not fall under warranty coverage, you have the option of paying for a rental as well. Receiving a rental vehicle is also subject to availability, since we provide rentals on a first come, first serve basis. Lastly, we offer a courtesy shuttle service within Oneonta if your vehicle is in for repairs that will be completed the same day.
Q: Does your Service department offer loaner vehicles?
A: We currently do not offer loaner vehicles. We do however offer a courtesy shuttle service within Oneonta.
Other Questions:
Q: Does your dealership donate to any charities?
A:Â Yes, we do! Every month we have "Jeans for a Cause" where employees can donate $5 a week to wear jeans on Friday's. All of the proceeds get donated to local charities, and each month we donate to a different one. We also hold a "Stuff the Truck" food drive every November. Some of the charities we've donated to include The Susquehanna SPCA, Catskill Area Hospice, The Oneonta YMCA Youth Sports Program, Catholic Charities Summer Food Service Program, and many more!
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Country Club Nissan
55 Oneida St
Oneonta, NY 13820
- Sales: 607-432-2800
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